Last updated: September 25, 2025
Bishandayal Jewellers (referred to as “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide you a curated jewellery shopping experience. Our store may be powered by a third-party e-commerce platform (for example, Shopify) that enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By using or accessing any part of the Services, you acknowledge that you have read and understood how we handle your information as described below.
When we say personal information, we mean information that identifies you or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with our Services:
Contact details: name, shipping address, billing address, phone number, email address.
Payment & financial information: payment card numbers, payment confirmation, transaction details (processed using secure payment processors).
Account information: username, password, preferences, saved addresses.
Order & transaction details: items viewed, added to cart or wishlist, purchased, returned, exchanged or cancelled.
Communications: information you provide when you contact customer support or respond to emails.
Device & technical information: IP address, browser type, device identifiers, operating system, and other diagnostic data.
Usage information: how and when you interact with our site (pages visited, links clicked, time spent).
We may also infer certain preferences from the above information (for example, product interests).
We may obtain personal information from:
Directly from you, when you create an account, place an order, subscribe to newsletters, complete forms, or contact us.
Automatically, through cookies and similar technologies when you visit or use our Services.
From service providers who perform functions for us (payment processors, shipping partners, analytics, marketing platforms).
From third parties and partners (for example, when you sign in with a social account or interact with partner sites).
We will use personal information for legitimate business purposes, including:
To provide, process and fulfill orders (payment processing, order confirmation, shipping, returns and exchanges).
To manage your account and provide customer support.
To personalize and improve the Services, including product recommendations and content relevant to you.
For marketing and promotions, when you have given consent where required (email, SMS, or postal promotions and targeted ads). You may opt out of marketing at any time.
To protect the Services and prevent fraud, detect abuse, and maintain security.
To comply with legal obligations and respond to lawful requests from authorities.
For other business purposes such as data analysis, audits, and improving our operations.
We may disclose personal information to:
Service providers and vendors who assist with payment processing, hosting, fulfillment, shipping, marketing, analytics, customer support, and other business operations.
Business partners for marketing and promotional services (subject to their privacy practices).
Affiliates or within our corporate group.
Third parties when required by law (e.g., to respond to subpoenas, law enforcement or legal claims).
In connection with a business transaction (sale, merger, financing, or acquisition) — in which case personal information may be transferred as part of the transaction.
With your consent or at your direction (for example, when you elect to share order details with others).
Where data is shared with third parties, we require those parties to handle your information in accordance with applicable law and to provide at least the same level of protection we require.
Our Services may be hosted or supported by third-party platforms (such as Shopify). Information you provide through the Services is transmitted to and stored by that platform and related service providers. In some cases those platforms process personal information on our behalf; in other cases they may process information for their own purposes as described in their privacy policies. To learn more about how such platforms use your data, please review their privacy resources (for Shopify: https://privacy.shopify.com/).
We and our partners use cookies and similar technologies to collect information about your activity on the Services and on other sites, to remember your preferences, enable features, and show relevant advertising. You can control browser cookie settings and opt out of certain types of advertising using available tools (for example, browser settings and ad-network opt-out pages). If you would like to limit tracking, please review your browser and device privacy settings.
Our Services are not intended for children and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe we have collected information from a child, please contact us and we will promptly take steps to delete that information.
We implement administrative, technical, and physical safeguards designed to protect personal information. However, no security system is impenetrable — we cannot guarantee absolute security. Payment information is handled by secure third-party payment processors and is encrypted in transit.
We retain personal information for as long as necessary to provide Services, fulfill contractual and legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes. Retention periods vary by data type and legal requirements.
Depending on where you live, you may have rights regarding your personal information, such as:
Access / Know: request a copy of personal information we hold about you.
Correction: request correction of inaccurate or incomplete information.
Deletion: request erasure of personal information (subject to legal exceptions).
Portability: request a copy of certain personal information in a commonly used format.
Opt out of targeted advertising or certain data sharing for marketing.
To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling requests and may decline requests as permitted by law. We will not discriminate against you for exercising your rights.
We may transfer, store, and process your personal information in countries other than your country of residence (including countries with different data protection laws). When transfers occur, we take steps to ensure appropriate safeguards are in place (such as contractual protections) in accordance with applicable law.
If you have concerns about how we handle your personal information, please contact us (details below). Depending on your location, you may also have the right to lodge a complaint with a relevant data protection authority.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date and post the new policy on our site. Significant changes will be communicated as required by law.
If you have questions, requests, or complaints about this Privacy Policy or how we handle your personal information, contact:
Bishandayal Jewellers (DilipBhai)
UG 1/3, Sarela Shopping Center,
Opposite West Field Mall, Near St. Xavier’s School,
Ghod Dod Road, Surat — 395007, India
📞 +91 92745 40145
📧 bishandayaldkt@gmail.com