Shipping Policy

At Bishandayal Jewellers, we want your shopping experience to be as smooth and reliable as possible. That’s why we ensure secure packaging, timely processing, and trusted delivery partners to bring your jewellery safely to your doorstep.


Order Processing Time

  • Orders are typically processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.


Shipping Time

  • Domestic Shipping (within India): Orders are usually delivered within 5–6 business days.

  • International Shipping: Orders outside India may take 10–15 business days, depending on the destination and local courier services.

Please note: Delivery times may vary during peak festive seasons (e.g., Diwali, wedding season) or due to courier/customs delays.


Shipping Rates

  • Shipping costs are calculated at checkout based on your location and order size.

  • You’ll be able to review shipping charges before completing your purchase.


Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this to track your order directly on the courier’s website.


International Shipping

We proudly ship to many countries across the world.

  • Customs Duties & Taxes: International customers are responsible for any applicable customs duties, import taxes, or fees charged by their country’s regulations.

  • Delivery times may vary based on local customs clearance and postal services.


Shipping Delays

While we strive to ensure timely deliveries, Bishandayal Jewellers is not responsible for delays caused by courier services, customs procedures, strikes, natural calamities, or other unforeseen circumstances.


Missing or Lost Packages

If your package seems delayed, missing, or lost in transit, please contact us immediately at bishandayaldkt@gmail.com or call +91 92745 40145. We will assist you in tracking and resolving the issue with our courier partner.


Wrong Address Policy

  • Please ensure you provide the correct shipping address when placing an order.

  • We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

  • If you realize there’s an error, kindly contact us immediately before dispatch.


Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

  • Our team will assist you with a replacement, exchange, or refund as per our Returns & Exchange Policy.


✨ At Bishandayal Jewellers, we take extra care in packaging and shipping, so your jewellery reaches you safe, secure, and sparkling.